Follow these 8 tips to improve collections in your dental practice

To acquire the perfect dental agency is a mere challenge, but it cannot be overlooked. If they primarily work in some other industries irrelevant to your company then they cannot debt recovery required to handle your AR. Family First Dental is a comprehensive general dental practice committed to uncompromising quality in a professional yet comfortable and caring environment. We have been a trusted provider of excellent care to the Tri-cities and surrounding area. This request prompted me to write this article on how to select a collection agency. My goal is to help educate, motivate, and empower the dental community to make informed decisions regarding this important topic click here

Past due statements should include a tactful message letting the patient know that his or her account is in arrears. Sometimes, there might be a balance due from patients after you receive the payment of benefit, even though patients have paid their estimated portion of the bill at the time of service. When that happens, immediately send the patient a statement indicating the balance due. We’ll implement our debt collection strategy by connecting with your clients through carefully timed and consistent payment reminders. Our team will craft personalized messaging that fits your specific patients’ needs.

I take pride in the fact that I specialize in working with dental practices. It’s what I am passionate about, and it is my core competency. Regardless of your dental practice’s efficacy, you will inevitably have AR on your books.

Choosing a nationwide company—like mine—ameliorates this problem. If there is no cultural expectation to be paid at check out, all your efforts will be after-the-fact. If patients are walking out expecting a bill in the mail, you are creating a problem.

They may not have the money to finish off their overdue payments. They may have had an emergency dental issue that needed quick attention but they may not have heard the resources to pay for your dental practice at the same time. With a nationwide footprint and recovery rates nearly double the industry average, Summit Account Resolution (Summit A•R) is changing minds about collection agencies, one client at a time.

They are experts in collecting debt in a diplomatic and empathetic manner. You will find it hard to beat their recovery rate, cost, efficiency, and strategies incorporated to recover money from past-due accounts. The most crucial and technical question do they securely comply and integrate with your billing software for seamless transfer of accounts. If they are not compliant with your needs then a large financial mess can happen. Note that the whole process takes nine weeks or approximately 60 days.

We’ll ensure you have a diplomatic and successful dental debt recovery process. You can design and send a clear and readable statement to your patients. The statement should highlight the balance due, the due date, and how patients can contact your dental office to talk about payments.

Always be gentle and emotionally connected to your patient; however, at all times, the importance of paying the pending bill should be very clearly conveyed. Avoid a firm collection approach if a patient appears to be litigious. Highlight when payments are expected, i.e., at the time of temporary crown placement or before each period maintenance session, etc. Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate.

As a licensed Indiana collections agency for forty-plus years, Atlas representatives can appear in court on your behalf to argue your right to collect from tenants. Claims from $200 to $3,000 are subject to a contingency fee of 25%, and higher claims are subject to a fee of 22%. Any current AADOM member in good standing is eligible to enroll in the FANDOM designation program. Please confirm below that you are an AADOM member. I confirm that I am currently working full-time in a dental practice and I am an AADOM member in good standing.

One of the more unpleasant assignments in any practice is dental debt collection. Your production total may be up, but if you don’t collect, you’ve wasted your time and effort. Prestige Services is a debt collection agency that specializes in the collection of domestic and international commercial accounts. While most commercial debt collection agencies have high debt minimums, Prestige Services is willing to work with accounts that have outstanding balances as low as $200.

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